Request a visit
Tell us the issue and your suburb. We’ll discuss the next step and confirm an appointment with you separately.
Available 24/7 — call for urgent plumbing
Our process · what happens next
Getting it sorted is straightforward
A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.
- 01
Tell us the problem
Call or send a request. We’ll talk through what you need and when we can visit.
- 02
Agree a time
We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.
- 03
Approve the price
We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.
- 04
We get to work
Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.



