Leak detection & repair
Find and repair water leaks, with investigation options and costs explained step by step.
More about leak detection & repairLocal plumbing & gas
Burst pipe repairs in south Brisbane & Logan
For burst pipe repairs, call about sudden water loss or a damaged water pipe. We assess the affected pipe, explain access and repair options, and quote the agreed work before proceeding.
A price you approve
We explain the work and fixed price before starting. Any paid investigation is agreed separately.
Lifetime workmanship guarantee
We back our work. Ask us how the guarantee applies to the work in your quote.
Respect for your time
An agreed arrival window and an on-the-way call or text. We arrive in our booking window or you get $50 off.
A sudden leak needs a clear next step
Call with your suburb, where the water is appearing and whether you can see the damaged pipe. An exact diagnosis is not required. We discuss attendance availability and assess the affected pipework when we arrive.
Access and repairs explained before starting
A visible leak and a concealed pipe can require different access and investigation. We explain the proposed repair, any further diagnostics and the fixed price before you approve the work. Before, during and after photos document the agreed work.
What's Included
What's Included in Our Burst pipe repairs Service
- Help with burst water pipes and major leaks, with the repair scope and price explained before work starts.
- On-site assessment and explanation of suitable options
- An agreed scope and upfront fixed-price quote before starting
Our process · what happens next
Getting it sorted is straightforward
A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.
- 01
Tell us the problem
Call or send a request. We’ll talk through what you need and when we can visit.
- 02
Agree a time
We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.
- 03
Approve the price
We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.
- 04
We get to work
Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.
Know the work and price before we start
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Helpful answers
Burst pipe repairs: your questions answered
Know what to expect before you request a visit. For anything else, call and talk us through the problem.
What if the pipe is behind a wall or underground?
Tell us where you noticed the water. We discuss the investigation and access needed on site, with any paid diagnostics approved before proceeding.
Is a visible leak enough to quote the whole repair?
We assess the pipe and access before confirming the repair scope and fixed price. A photo or description helps the first conversation but cannot establish every part of the work.
How is the price agreed?
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Is my visit confirmed when I send a request?
No. We contact you to discuss the issue and availability. Your appointment is confirmed separately, with an arrival window and an on-the-way courtesy call or text.
When do I pay?
Payment is collected on completion. Arrangements for larger or multi-day work are confirmed separately.
Do you guarantee your workmanship?
We back our work with a lifetime workmanship guarantee. We explain how it applies to your quoted work.
Related Services
Other Ways We Can Help
Urgent & emergency plumbing
Call to discuss a burst pipe, major leak or other urgent problem.
More about urgent & emergency plumbing
General plumbing & maintenance
Maintenance and small plumbing jobs around your home.
More about general plumbing & maintenanceService Area
Areas we serve
We visit homes in our agreed service areas across Logan, south Brisbane, the Redlands and northern Gold Coast.