Burst pipe repairs
Help with burst water pipes and major leaks, with the repair scope and price explained before work starts.
More about burst pipe repairsLocal plumbing & gas
Urgent & emergency plumbing in south Brisbane & Logan
For emergency plumbing, call about a burst pipe, major water leak or urgent blocked drain. We are available 24/7, discuss the situation and confirm your attendance window separately.
A price you approve
We explain the work and fixed price before starting. Any paid investigation is agreed separately.
Lifetime workmanship guarantee
We back our work. Ask us how the guarantee applies to the work in your quote.
Respect for your time
An agreed arrival window and an on-the-way call or text. We arrive in our booking window or you get $50 off.
Urgent plumbing help for your home
A burst pipe, major water leak or overflowing drain can disrupt the whole household. Call us with your suburb and what is happening so we can discuss the next step and attendance availability. We are available 24/7; your arrival window is agreed with you.
Know what happens when we arrive
We assess the affected plumbing and explain what is needed, including access and any further investigation. You approve the fixed-price quote before repairs begin. You do not need to diagnose the fault before calling.
What's Included
What's Included in Our Urgent & emergency plumbing Service
- Burst pipes and major water leaks
- Blocked drains and urgent household plumbing issues
- Available 24/7 — call to confirm attendance
Our process · what happens next
Getting it sorted is straightforward
A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.
- 01
Tell us the problem
Call or send a request. We’ll talk through what you need and when we can visit.
- 02
Agree a time
We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.
- 03
Approve the price
We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.
- 04
We get to work
Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.
Know the work and price before we start
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Helpful answers
Urgent & emergency plumbing: your questions answered
Know what to expect before you request a visit. For anything else, call and talk us through the problem.
Should I call or send a form for an urgent problem?
Please call for urgent plumbing. A form is a callback request and is not monitored as an emergency dispatch service.
Does 24/7 mean an immediate arrival?
We are available 24/7 and discuss attendance with you. We confirm your arrival window separately rather than promising an unagreed response time.
How is the price agreed?
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Is my visit confirmed when I send a request?
No. We contact you to discuss the issue and availability. Your appointment is confirmed separately, with an arrival window and an on-the-way courtesy call or text.
When do I pay?
Payment is collected on completion. Arrangements for larger or multi-day work are confirmed separately.
Do you guarantee your workmanship?
We back our work with a lifetime workmanship guarantee. We explain how it applies to your quoted work.
Related Services
Other Ways We Can Help
Blocked drains
CCTV camera, locator, jetter and drain snakes to assess and clear blockages.
More about blocked drains
Leak detection & repair
Find and repair water leaks, with investigation options and costs explained step by step.
More about leak detection & repairService Area
Areas we serve
We visit homes in our agreed service areas across Logan, south Brisbane, the Redlands and northern Gold Coast.