Sewer & stormwater repairs
Assessment and repair options for damaged sewer and stormwater pipework.
More about sewer & stormwater repairsLocal plumbing & gas
Blocked drains in south Brisbane & Logan
For blocked drains, we can assess sink, shower, toilet and drain issues using our CCTV camera, locator, jetter and drain snakes where suitable. Investigation and clearing options are explained before you approve the work.
A price you approve
We explain the work and fixed price before starting. Any paid investigation is agreed separately.
Lifetime workmanship guarantee
We back our work. Ask us how the guarantee applies to the work in your quote.
Respect for your time
An agreed arrival window and an on-the-way call or text. We arrive in our booking window or you get $50 off.
Slow, gurgling or repeatedly blocked drains?
Tell us which sink, shower, toilet or outdoor drain is affected, and whether the problem comes back after clearing. These details help us plan the assessment. A recurring blockage needs investigation of the cause rather than an assumption about what is inside the pipe.
Clearing the blockage or repairing the pipe
Our camera, locator, jetter and drain snakes give us different investigation and clearing options. We explain which approach is suitable. If assessment identifies damaged pipework, we discuss the repair and access separately before you approve the price.
Assess before recommending work
Equipment to investigate the issue
Our drain equipment includes a CCTV camera, locator, jetter and drain snakes. We assess what is needed and explain the recommended work.
If more involved diagnostics are needed to identify the cause, we walk you through the options and what is required step by step on site. Any diagnostic costs are explained and approved before we proceed.
What's Included
What's Included in Our Blocked drains Service
- CCTV camera inspection to investigate drain issues
- Locator to help identify the position of a drain issue
- Jetter and drain snakes for clearing suitable blockages
Our process · what happens next
Getting it sorted is straightforward
A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.
- 01
Tell us the problem
Call or send a request. We’ll talk through what you need and when we can visit.
- 02
Agree a time
We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.
- 03
Approve the price
We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.
- 04
We get to work
Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.
Know the work and price before we start
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Helpful answers
Blocked drains: your questions answered
Know what to expect before you request a visit. For anything else, call and talk us through the problem.
Do all blocked drains need a camera inspection?
No single approach suits every drain. We assess the problem and explain whether CCTV inspection, locating or a clearing method is appropriate before agreeing the work.
Can tree roots be the cause?
Tree roots are one possible cause of drainage problems, but we do not assume they are present. A suitable inspection can help establish what is happening inside the affected drain.
What if the drain keeps blocking?
Tell us when it was last cleared and what changed afterwards. We can discuss further investigation and any repair options supported by the assessment.
How is the price agreed?
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Is my visit confirmed when I send a request?
No. We contact you to discuss the issue and availability. Your appointment is confirmed separately, with an arrival window and an on-the-way courtesy call or text.
When do I pay?
Payment is collected on completion. Arrangements for larger or multi-day work are confirmed separately.
Do you guarantee your workmanship?
We back our work with a lifetime workmanship guarantee. We explain how it applies to your quoted work.
Related Services
Other Ways We Can Help
Toilet repairs & installation
Running toilets, leaking cisterns, toilet repairs and replacement installations.
More about toilet repairs & installation
Leak detection & repair
Find and repair water leaks, with investigation options and costs explained step by step.
More about leak detection & repairService Area
Areas we serve
We visit homes in our agreed service areas across Logan, south Brisbane, the Redlands and northern Gold Coast.