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No call out fee*

*About the offer

There is no call-out fee for the initial visit and assessment. Deeper diagnostic investigation and plumbing work are quoted separately for your approval before we proceed.

Call to discuss the issue and confirm attendance availability.

A1 Plumbing Co logoA1 PLUMBING CO

Household plumbing · an explained price before work

Flexible hose leak repairs

Water leaking from a flexible plumbing connection needs assessment of the hose and adjoining fittings. Tell us which fixture is affected and whether the leak is active.

Available 24/7. Call for urgent issues; we confirm attendance with you.

Upfront pricing · Lifetime warranty

An upfront quote after assessment

Request a plumbing visit

Tell us what you need. We’ll contact you to discuss the issue and availability. Once confirmed, we’ll send a confirmation by text or email.

Your request is an enquiry. We confirm your appointment separately.

Choose a service or discount (optional)

Choose an offer if you like; we’ll confirm it with your quote. We use your details to respond to this request. Privacy information

Identify the affected connection

Flexible water connections can be found near household fixtures, but a wet cabinet does not prove the hose is the source. Water may also come from a valve, mixer, waste fitting or another connection. Tell us where you first noticed it and whether it happens continuously or only when the fixture is used.

Replacing the correct component

We assess the source and discuss the appropriate repair. If hose replacement is required, the connection type, suitable length, installation space and surrounding fittings affect the scope. We also explain whether an adjoining valve or connection needs attention. A replacement is selected for the actual application rather than simply fitting whatever hose is available.

Planning access and next steps

Mention any difficult access behind cabinetry or appliances when calling. If the leak is causing immediate damage, call rather than waiting for a form response. We discuss urgency and confirm attendance separately. Our quote explains the repair work before approval; more involved leak investigation is discussed separately when the source cannot be identified from an initial assessment.

Understand the work before you decide

We assess the issue on site, explain the proposed work and provide an upfront fixed-price quote for approval before starting. If finding the cause needs more involved diagnostics, we walk you through the options and approve any investigation cost separately.

Once a visit is agreed, you receive an arrival window and an on-the-way call or text. We take photos through the work and explain the result. Payment is collected on completion; arrangements for larger or multi-day work are discussed separately.

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Our process · what happens next

Getting it sorted is straightforward

A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.

  1. 01

    Tell us the problem

    Call or send a request. We’ll talk through what you need and when we can visit.

  2. 02

    Agree a time

    We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.

  3. 03

    Approve the price

    We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.

  4. 04

    We get to work

    Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.

Helpful answers

Flexible hose leak repairs: your questions answered

Know what to expect before you request a visit. For anything else, call and talk us through the problem.

Can you confirm it is the hose from a photo?

A photo can help show the location, but confirming the leak source and repair still requires assessment.

Will you replace every hose in the house?

We discuss the affected connection and any other concerns you raise. Additional replacements are a separate scope for your approval.

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